English Skills for Quality Assurance and Auditing

One day Intensive Workshop for the Pharmaceutical Industry

What’s in the Workshop?

For over 20 years, ILSF has worked intensively with a number of large pharmaceutical companies providing high-calibre tailored training. The workshop consists of a number of short modules each focussing intensively on a language topic of relevance to the field of Quality Assurance and Auditing.

Time Power Topic
08:30 - 09:00 Kick-off mit Coffee and Croissants
Meet the other participants, hear course objectives from your Trainer
09.00 – 10:30 Introductions and Small Talk
Key target phrases and practice of small talk situations within a
pharmaceutical environment:
Greetings, introductions, social conversation, describing yourself and
your function to auditors.
10:35 – 11:35 GxP – Good Practice, Writing Practice
Audit case-study: useful words and phrases. Drafting an internal
memorandum informing staff of incoming audit!
11:40 – 12:50 Audit Role-play I
Giving a short tour. Asking and answering initial audit questions.
Trainer Feedback.
12:50 – 14:00 Buffet Lunch
Enjoy practising your small talk skills with other participants!
14:00 – 15:30 Discussing SOPs
Target language and the correct grammatical structures for describing processes, procedures, documentation and timing.
Audit Role-play II between laboratory technicians and internal auditors.
15:35 – 16:30  The Audit Report
Reading the audit report. Talking about non-compliance and suggested corrective action. Recognizing neutral and strong language when giving or reading recommendations.
 16:30 – 17:00  Feedback Session
The Trainer will give feedback on the meeting role-play and general pointers on grammatical or vocabulary areas that need addressing.
 17:00 End of Workshop

Details zum Workshop:

Datum: flexibel
Ort: International Language School, Kaiser-Friedrich-Promenade 153a, 61352 Bad Homburg
Zielgruppe: Mitarbeiter der Pharmazeutischen Industrie, Mindestkenntnisse Level B1
Teilnehmeranzahl: mindestens 4 und maximal 8 Teilnehmer
Preis: 250€* pro Tag
* Wenn Sie einen Kollegen gleich mit anmelden, erhalten Sie 10% Rabatt!